Course: Customer Service Professional Development
Course Description
NEW COURSE! Details coming soon
Certificate
Completion of this course certifies proficient customer service skills based on a score of 80% or higher on competency exams. A Certificate of Skill Competence is available upon request.
This course fulfills requirements for the following Programs:
• Customer Service
Competencies (skills you will learn)
• Learn professional demeanor
• Apply time management techniques
• Learn professional verbal and written communication skills
• Resolve conflicts in an appropriate and productive manner
• Learn follow-through techniques and relationship building
Course Structure
This is a competency-based course offered on a defined schedule.
Course Length
The estimated length of this course is 30 hours. Actual course length will depend upon your schedule and your ability to master the subject material.
Admission Requirements
There are no specific requirements to take this course. However, courses in the Business Technology Programs are to be taken in order. The course list can be found on the information sheet for each program or by contacting Student Services.
Textbooks & Materials
None
Check the Bookstore for current textbook prices.
Course Location and Schedule
TATC Campus
66 W. Vine Street,
Tooele
8 a.m. - 4 p.m. Monday & Thursday
8 a.m. - 8 p.m. Tuesday & Wednesday
8 a.m. - 12 p.m. Fridays
Tuition and Fees
Tuition is based on the number of enrolled classroom hours. High school students are exempt from tuition, but are responsible for course and program fees and the cost of textbooks. Please visit the Tuition pages of this website or contact Student Services for current tuition and fee information. This course does not have an individual course fee, but please see the information sheet for your desired program for estimated total program tuition and fee costs.
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